Fluid’s continued investment in equipment and staff training has helped the company maintain a leading edge within a highly competitive sector. Fluid’s national team of 650 cleaners is unique to the market: Directly employed and trained internally, Carluccio’s benefits from real time updates, using CleanLink a software system developed by Fluid Hygiene to fit clients’ needs. Data sent via mobile iPad technology, provides clients with real time status and feedback from site. This comprehensive service is backed up with a dedicated 24 hour help desk.
We have developed a good working relationship with Fluid Hygiene, a business partner with whom we have grown with for over ten years. We value the team’s rapid response to daily management of our chain that provide cost effective practical solutions, delivering daily results. This is a key factor in a providing a positive experience to our customers. Chris Poole, Regional Operations Director, Carluccio’s UK.
Providing peace of mind
Fluid Hygiene has specialist commercial teams that can provide quick and effective cleans. Regular inspections of kitchen extractor system from canopy, through to filters, manifold, ductwork, exhaust fan and components provide a realistic ongoing monitoring and cleaning program meeting regulation and risk assessment, cost effectively.
We understand that in this competitive market, value for money is of paramount importance to our clients and we pride ourselves on delivering smarter cleaning solutions to our clients that provide optimal service and value. Alister Gregson, Managing Director of Fluid Hygiene.
Meeting commercial cleaning demands for bars and restaurants requires service and expertise on many levels: As a result of Fluid Hygiene’s meticulous service and attention to detail, it’s name has become synonymous with being a leading supplier of cleaning services to the hospitality sector.
Fluid has been the cleaning contractor of choice for Italian restaurant chain, Carluccio’s, for more than a decade. The chain of over 80 restaurants in the UK, has an on-going demand for maintaining high standards of hygiene, both in front of house and in the kitchen.
The contract encompasses cleaning each front of house daily, deep kitchen cleans quarterly, plus specialist jet washes of outdoor parasols for the restaurants that cater for over 150,000 customers each week.
The restaurants’ daily cleaning routine is a priority for Carluccio’s and part of it’s service commitment to it’s customers. Fluid Hygiene’s local management teams deal directly with any cleaning issues or concerns on a daily basis and with the use of innovative technology, which allows staff to give direct feedback from individual sites on the quality of the service.